How do you handle negativity in your online business? Unfortunately, it comes with the territory and it's something everyone has to deal with when they have an Internet business. If you let criticism and negative talk affect you badly, then you may want to rethink about having an online business, but don't be so quick to throw in the towel and be done with it because I have 10 tips that will come in handy and it will help you deal with the negativity. Tip #1: Thick Skin You need to have a thick skin because there will always be haters. There are people who like to be mean. My best advice is to not take it personally. Tip #2: Set up Google Alerts Find out who's talking about you and your business by setting up Google alerts. For this reason, you can quickly address negativity or complaints about your business. Plus, it’s a good way to connect and build relationships with customers who love your business. Tip #3: Can't Please Everyone Like I said above...there will always be … [Read more...]
Is Online Convenience Taking Away From Our Personal Experiences?
When I received the unfortunate news that Borders Bookstore would close its doors, I tried to ignore it. They may be closing other stores, but not my neighborhood Borders! They couldn't be, in Silver Spring, Borders was a hub, a gathering place, a little home away from home, no way could my beloved Borders close. I'm really a vintage, used, mom and pop kind of bookstore gal, but Borders was special for me and my daughter. I first moved to Silver Spring when Anya was barely two. I was a newly single mom and going through some tough transitions. The one reason I chose this area was the convenience of walking to bookstores, restaurants, movies, and a host of other entertainment outlets. I needed to be surrounded by things to keep myself occupied through my breakup and the death of my grandmother. When we'd visit Borders, the employees were warm, friendly and they loved Anya. Some of the employees who knew her when she was in diapers still work there. They always welcome her with a big … [Read more...]
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